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Customer Relation Executive

- 5 YearsPune

Posted: 18 days ago

Job Description

Designation: Customer Relationship Executive
Work location: Baner Road, Pune
Business Vertical: SIMACES International Interdisciplinary Learning Centre (SIILC)
Company website: http://www.siilc.edu.in
CTC : 1.8 - 2.4 LPA

Roles & Responsibilities:

  • Voice process (Inbound and Outbound).
  • Receive calls from Enquiries from various source of marketing and counsel them on the courses offered by SIILC.
  • Follow up with prospective leads and invite them to SIILC for admission.
  • Handling customer queries and solving them effectively.
  • Generating various MIS reports and sharing with management team on regular basis.
  • Co-ordinating with Product Head and Sales Team for resolving customer queries or issues.

Desired Skills:

  • Good written and verbal communication skills in the English, Marathi and Hindi language
  • Interpersonal skills
  • Multi Tasking
  • Clarity in speech
  • Basic computer application skills & data management Skills with sound knowledge of MS Excel.
  • Candidate should have good presentation and convincing skills


Salary: INR 1,75,000 - 2,50,000 P.A.
Industry: Education / Teaching / Training
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

SIILC (SIMACES International Interdisciplinary Learning Centre)
SIMACES International Interdisciplinary Learning Centre (SIILC)
know-slic

Guided by Shri Prataprao Pawar and Shri Abhijit Pawar, the programmes at SIILC are designed to build entrepreneurs and leaders who will go on to have a strong social impact on the regional economic development. With a faculty drawn from industry as well as academia, learning at SIILC melds together real time experiences with academic knowledge bridging the gap between a conventional academic program and one that sets students up for success. Learning at SIILC emphasizes practical knowledge along with the academic, bringing together real life business ideas and activities with academic knowledge.
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Contact Details

Recruiter Name:Ms. Shweta

Contact Company:SIILC (SIMACES International Interdisciplinary Learning Centre)

Website:http://www.sakalmediagroup.com